Monitor
Regular health checks, uptime and error monitoring. Issues caught before your users notice.
Support
Launch is the start. We stay on to keep your system healthy and your product moving.
Software does not finish. Once your system is live, the same team that built it keeps it running on AWS, fixes what breaks, and keeps improving it as your business changes.
Respond
Problems investigated and fixed. Larger work costed and agreed before we start.
Run on AWS
AWS-certified DevOps handle hosting, patching, backups, scaling and cloud cost control.
Evolve
A fractional product team: roadmap, new features, analytics and user feedback, as much or as little as you need.
A light monthly agreement. Everything else costed up front.
Monitoring and response are covered by a fixed monthly fee. Hosting and the services your system runs on are passed through at what they actually cost. New features and larger changes are quoted and agreed before they start. No big retainers needed.
We can take over an existing product.
If your developer has moved on, or the relationship has not worked, we can review what you have, get it onto solid hosting and support it from there. Comma, an AI guest assistant for holiday parks and accommodation operators, came to us this way and is now on a monthly agreement.
Read the Comma storyProof
Products we run and grow.
Comma
Supported
AI guest assistant for holiday parks, accommodation and tourism operators, taken over from the previous developer. Monthly support agreement.
TendIT
Supported
AI tender-response SaaS. Live, with monthly iteration on the product.
IDC,U?
Supported
Date-night planning app in New York. Live, with the marketing site and ongoing marketing.
Talk to us about support.
Whether we built it or someone else did. A 30-minute call to understand what you have and what it needs.